3 Things Your Pest Control Company Isn’t Telling You

If you’ve been emotionally affected by pests in your home then there are some wonderful pest control services to restore and protect your peace of mind. However, not all pest control companies are created equal. Whether you are in the market for a pest management solution or already have one, you’ll want to keep in mind three things that your pest control company probably isn’t telling you. This advice will save you time and money.

You don’t really need six visits a year from your pest control company.

Sometimes your pest control company can get a little obsessive. One minute you invite them over for a free inspection and the next minute they want to get married. They’ll tell you that you need at least six visits a year and they’ll accept nothing less. It’s called the “bi-monthly” plan, and it’s supposed to be better for you. But here’s what they really mean: “We want to bill you six times instead of four.”

The truth is most homes don’t need bi-monthly pest control. Six visits from your pest control company is just an excuse to dig deeper into your wallet. If your pest control company demands six visits a year and won’t offer a quarterly plan, there’s a good chance their approach is episodic – meaning they just come to clean up messes instead of preventing the problem altogether.

What you need instead is an honest pest control inspection that doesn’t force you into a more expensive plan than you need. At Holper’s St. Louis Pest Control, our preventive approach allows us to deliver better results in four visits than a competitor in six. Our prevention plan takes into consideration the unique characteristics of your neighborhood, your home, and the seasons that cause pests to move in and out. Prevention is possible when you know what is coming, why, and when.

That free inspection isn’t really their gift to you – it’s your gift to them.

Have you noticed pest control companies are good at trapping things? Their expertise isn’t limited to just animals. They’re also pretty good at trapping uneducated homeowners. Most pest control companies will hand out free inspections like candy while pretending they’re doing you a favor. But the truth is the free home inspection is really about them. It’s an open invitation to scare you into purchasing more services than you need.

How can you tell? A bad home inspection will first and foremost be quick. The technician will briefly walk around your house, only ask a few questions, and then tell you little more than that you need to buy one of his packages. There’s little reassurance of peace of mind.

A good inspection, on the other hand, will put your needs, emotions, and budget first. The technician will ask a lot of questions, thoroughly inspect the home and property, and look for weaknesses that will leave you vulnerable to seasonal pest infestations. The tech’s discoveries should be explained to you in detail and you should feel a sense of peace and comfort. Then you’ll know your free home inspection wasn’t just another trap!

“One size fits all” is not an effective pest control strategy.

With nearly three decades of experience at Holper’s St. Louis Pest Control I’ve realized that one size doesn’t really fit all. Unfortunately, there are still a lot of pest control companies that are trying to keep their prices low with this approach. It’s a waste of your time and money.

The “one size fits all” strategy is a way for your pest control company to keep their costs low. They design a rigid service and then send out an army of technicians to deliver it over and over. In order for this to work, the techs have to be quick at each home. They’re unable to invest the time and energy to really understand your home and what is making it attractive to pests. Have you seen this before? They “spray and dash” to move on to the next home as quickly as possible. You’re left wondering what they did and whether it worked.

The truth is no property is created the same. You can’t apply the same “one size fits all” treatment to a brick home and a wood home. Similarly, an old house on a small lot in the city is very different than a newer home on a wooded lot in the suburbs. Even two wood homes on similar properties are quite different because pests don’t all just walk in the front door. If you want to make a smart investment in pest control then you’ll want a partner who is willing to understand these differences, instead of an assembly line that is just trying to drive sales.

Photo Credit: Fey Ilyas (via Flickr Creative Commons License)

Holper’s Pest & Animal Solutions Earns Esteemed 2012 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Holper’s Pest & Animal Solutions has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies.

After winning the award for a fifth consecutive year, Jeff Holper proudly said, “This is a tremendous honor and a testament to our mission and philosophy. Our desire is to enable and protect peace of mind in the home through effective pest control. The fact that our customers are experiencing peace of mind and going out of their way to share that is so exciting. We’re honored, humbled, and blessed to be recognized for our efforts.”

“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Holper’s Pest & Animal Solutions earned this recognition speaks volumes about its dedication providing great service to its customers.”

Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.

###

Angie’s List helps consumers have happy transactions with local service professionals in more than 550 categories of service, ranging from home improvement to health care. More than 1.5 million paid households use Angie’s List to gain unlimited access to local ratings, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.

We Defend Your Kingdom

When you partner with Holper’s, we have one piece of advice: Prepare for glory.

The order to prepare for glory is a tale of inspiration we draw from King Leonidas, the king of Sparta, and his battle against King Xerxes and one of the fiercest armies in the history of mankind. It’s a tale of a patriotic army defending their native soil against a ruthless conquerer. In it, we find the secret to effective pest control:

If you know who is coming, when they are coming, and where they are coming, then victory is yours for the taking no matter the odds that stack up against you.

In the eternally famous story of 300, King Leonidas quite literally stands in the gap for the nation of Greece. He leads 300 of his personal guards in a battle against an estimated 300,000 Persian soldiers who demanded that Greece submit to the kingdom of Persia. Greece refused to submit, and therefore elected to fight.

Leonidas was woefully outnumbered but fervently prepared. He held a single advantage by walling up in the narrow costal pass of Thermopylae, also known as the Hot Gates. In that narrow pass King Leonidas and his 300 men were the last stand between the Persian army and the peaceful fields of Greece. In that pass they anticipate the arrival of the Persians and leverage that expectation to defeat Xerxes and his 300,000 men, authoring one of the most inspiring underdog stories we’ve ever heard.

King Leonidas’ advantage over the Persians is no different than the advantage you hold over the ruthless army of pests that invade your home. Leonidas didn’t know how many were coming or what they were like. He only knew when and where they were coming, and that was enough to stand in the gap and protect the state of peace in his home. You too can know when and where pests are coming, and Holper’s is here to stand in the gap with you.

It’s All About the Seasons

While most pest control companies will be quick to tell you about the thousands of species of ants, rats, and bees, Holper’s knows that you only need to know one thing: the weather. Thumb through your calendar and look up at the sky and you’ll have all the preparation you need to know what is coming, when they are coming, and where they are coming. Study the seasons and you too can stand in the gap to protect your home against an army of ruthless pests.

The truth is, certain pests will only enter your home at specific times. Ants will only draw near when the weather is hot and dry as they seek moisture and food. Rats will only draw near when the weather is cold as they seek shelter, warmth, and sustenance. Each pest has a plan and a purpose for entering your home. Like King Leonidas, you might be outnumbered but your advantage is your will and wisdom.

Holper’s At Your Service

Holper’s Pest & Animal Solutions is dedicated to defending your kingdom. We exist to stand in the gap with you and repel the onslaught of pests that seek to destroy your home and your peace of mind. We put our local knowledge to work for you so that no matter how ruthless or intimidating the conquerer, you are ready and well equipped to overcome what rises against you. Call us today to rally your troops and prepare for glory.

Photo Credit: Tambako the Jaguar (via Flickr Creative Commons License)